EXCHANGES: We unfortunately currently do not offer exchanges. However, you can return your products and make a new order.
Returns are completely free.
Refunds are issued within 48 hours of returns’ quality approval. Card refund take 5-7 working days. Cash on Delivery payments are refunded immediately as store credit only.
No, items from separate orders must be returned in separate packages.
Please contact our Customer Service team via any of the following channels about your request and we will get back to you soon. Customer experience team are available Monday to Friday from 9AM – 6PM.
Unfortunately, we currently do not offer exchanges. However, you can return your products and place a new order.
Yes, you will receive the total value in the form of a shopping voucher.
Refunds are issued within 48 hours of returns’ quality approval. Card refund take 5-7 working days. Cash on Delivery payments are refunded immediately as store credit only.
